The Fred. Olsen Difference

There's no doubt that the ever-growing popularity of cruising holidays leaves today's cruise passenger spoilt for choice. So what makes Fred. Olsen Cruise Lines different from all the others?

The fact is, Fred. Olsen is something of a rarity. It is a flourishing family-operated company with over 150 years of proud seafaring heritage, dedicated to preserving the time-honoured qualities of cruising at its most traditional.  Consequently, the company is able to offer that magical combination of hospitality and warmth, which results in a welcoming and personal on-board atmosphere, friendly service, and a commitment to ensuring a relaxed and trouble-free holiday.

 

1. Key Selling Points

Smaller Ships

• Fewer passengers, intimate cruise experience
• Varied itineraries, with many overnight stays - cruising to smaller ports which bigger ships cannot reach
• Less tendering, offering more time ashore
• Staff know you by name, not just a number
• New friendships are often formed on smaller ships

 

Regional departures

• Fred. Olsen offers more regional departures than any other cruise line: UK ports include Dover, Southampton, Newcastle, Liverpool, Greenock, Rosyth, Portsmouth
• Braemar's Caribbean fly cruise season offer flights from Gatwick and Manchester and on selected dates throughout the programme, regional flights are also available from Newquay, Newcastle, Leeds/ Bradford, Bristol, Edinburgh, Glasgow, Cardiff, Aberdeen, Stanstead, Dublin, Durham Tees Valley, Doncaster/ Sheffield, Belfast, Birmingham, Humberside, East Midlands and Norwich
• Selected fly cruise destinations offer our unique bonded luggage service
• Exclusively chartered flights

 

It's all about the people

• A friendly reservations team
• Traditional British cruising
• English speaking crew
• Sterling currency is used
• Personal, friendly service
• A high percentage of repeat business

2. Brochures

• Worldwide 2011/2012
• Worldwide 2010/2011
• Grand Tours 2011
  Music and Laughter
• Longer Cruises
• Grand Voyages 2011
• Boudicca: Bringing Cruising to you 2010/2011

To order brochures contact 08702 414424 or via viewdata BP# or on-line at www.trade-gate.co.uk

 

3. Destinations

Mini Cruises

• Departing from 7 regional departure ports Dover/ Portsmouth/ Southampton/ Liverpool/ Newcastle/ Leith and Greenock
• Mini cruises visiting Amsterdam can enjoy an overnight stay in port
• A full Fred. Olsen experience at a competitive price
• The ideal way to sample a cruise for first time
• Wonderful family getaway

 

Iberia/ UK & Ireland

• Near home, sizzling city breaks, relaxing waterside retreats or beautiful countryside!
• An exciting menu of colourful destinations including Christmas markets
• Several late night sailings and overnight will offer you the maximum time ashore
• The ideal choice for first timers or overworked couples
• Great scenery for the discerning eye
• Enough time at sea to enjoy life on board

 

Canary Island

• The Canary Islands are perfect winter sun destinations directly from your doorstep
• Fred. Olsen has historic links with this region so you are guaranteed a warm welcome
• Exciting island life at your fingertips
• Fred. Olsen offers several late departures to allow you to experience nightlife ashore
• Our extensive tours programme gets the best out of every port of call for you
• By operating smaller ships we are not limited in out choice of destinations in the Canary Islands

 

Mediterranean

• Stimulating all year round destinations amidst spectacular scenery
• A huge choice of destinations and itineraries throughout the year
• Late departure time from several ports of call allows you to maximise your time ashore
• Flexible holidays for sun seekers, wine enthusiasts and families

 

World Voyages

• The ideal chance to relax with plenty of time to enjoy arts, crafts, hobbies or lectures - or just unwind with a book
• Fantastic port filled itineraries
• An opportunity to travel to far-flung destinations most people can only dream of
• Lots of time ashore in key destinations
• A true cruise lover's paradise

 

Northern Europe

• Our Norwegian heritage means that nobody knows Northern Europe better
• Our Captains and Senior Officers are also Norwegian and know these waters like the back of their hands
• Never a dull moment admiring some of the most spectacular scenery in the world
• Out intimate ships are always as close to the action as possible, and can visit smaller, unspoilt ports of call
• A cruise to Northern Europe offers a wonderful blend of history and tradition waiting to be explored
• 2/3 days visits to the ''must see'' city of St. Petersburg
• Departures from 5 regional ports - Dover, Southampton, Greenock, Leith and Newcastle

 

Arctic, Iceland & Greenland

• Breathtaking voyages to Arctic Spitsbergen, Iceland's volcanic landscape and the glaciers of Greenland
• Stunning scenery is aplenty on a cruise to this particular region
• Amazing opportunities to spot wildlife
• Never ending summer days when you can see the Midnight sun

 

Caribbean & Amazon

• A perfect winter sun destination
• A chance to experience countless adventures in an idyllic backdrop of beautiful beaches and sparkling blue waters
• Fred. Olsen mid-size ships offer an intimate cruise experience and more varied itineraries, including Cuba!
• Reduce travelling with ex-UK departures and a handy regional programme of fly-cruises
• Exclusively chartered aircraft
• Special arrangements allow us to take our passengers direct from the aircraft to join the ship, on selected cruises
• An extensive tour programme allows you to see the very best of each port of call

 

4. Ships

 

On board Black Watch you will feel a warm sense of welcome from the very first moment you step on board. The soft tones of a stylish décor, broad teak decks, generous promenades, bright and spacious public areas and roomy cabins, (over 90% of them offering sea views) all contribute to the feeling of freedom and comfort that lies at the heart of the time – honoured Fred. Olsen cruising concepts.

• Cabins: 421
• Passengers: 807 standard occupancy (Max 868)
• Crew: 320
• tonnage: 28,613 grt
• 2 Restaurants - Glentanar (Main A la Carte restaurant) & Garden Cafe (Buffet style)
• Al fresco dining - Marquee pool bar for day time snacks and buffet, Poolside cafe for fair weather breakfast and lunch
• Marina Theatre
• Large card room, spacious and relaxing library and Internet centre
• Outdoor swimming pools, Jacuzzi and exercise pools with masses of deck space including promenade deck
• Golf nets and table tennis
• Fitness centre, beauty salon and saunas
• Roulette and Black Jack tables
• Launderette and ironing room

 

 

 

'Elegant but not stuffy' best describes the atmosphere you'll discover on board Braemar. Expansive windows, large open decks and terraces, as well as a spectacular five-deck atrium create a sense of space noticeably absent from so many of today's massive cruise vessels. Braemar offers a series of fly/cruises to the Caribbean throughout the British winter and ex-UK cruises in the summer months.

• Cabins: 510
• Passengers: 987
• Crew: approx 400
• Tonnage: 24,344 grt
• Restaurants - Thistle, Grampian & Palms cafe
• Al fresco dining - Palms cafe and Marquee pool bar (weather permitting)
• 6 bars including Skylark nightclub and Morning light pub
• Card room, library and Internet centre
• Arts and crafts room
• Outdoor swimming pool, Jacuzzi, sunbathing terraces and promenade deck
• Golf nets and table tennis
• Fitness centre, beauty salon and saunas
• Ironing room
• Roulette and Black Jack tables

 

 

 

Boudicca is the sister ship to Black Watch, a truly world class cruise ship with a light and airy design, reassuringly human in scale. Her large windows bring light to the subtle and elegant decor of the unconfined lounges, restaurants and public areas.

• Cabins: 437
• Passengers: 839 standard occupancy (Max 900)
• Crew: 320
• Tonnage: 28,388 grt
• 4 Restaurants - Tintagel, Four Seasons, The Secret Garden Cafe, Heligan room
• Card room, Library and Internet centre
• Al fresco dining - Marquee bar and poolside buffet (weather permitting)
• Outdoor swimming pool, exercise pools, Jacuzzi and masses of deck space including promenade deck
• Golf nets and table tennis
• Fitness centre, beauty salon, saunas and gymnasium
• Roulette and Black Jack tables
• Crafts room
• Launderette and ironing room

 

 

 

The classically-styled Balmoral is the largest and most extensively equipped ship in the fleet, yet remains compact enough to offer the intimate atmosphere and lifestyle for which Fred. Olsen is renowned. The combination of Balmoral's elegant decor, comfortable cabins, world class cuisine and diverse on-board activities has been designed to appeal particularly to the rapidly expanding British cruise market.

• Cabins: 738
• Passengers: 1,400 standard occupancy
• Crew: 500
• Tonnage: 43,537 grt
• 4 Restaurants – Ballindalloch, Spey, Avon, Palms Café
• Al fresco dining – Spey and Avon restaurants
• Morning Light pub
• Card room, Library and Internet centre
• Outdoor swimming pool, Jacuzzi and sunbathing terraces
• Golf nets and table tennis
• Fitness centre, beauty salon, saunas and steam room
• Roulette and Black Jack tables
• Arts and crafts room
• Launderette and ironing room
  

 

4. Fly Cruising

"Send your customers on a hassle free Caribbean cruise with fewer people"

For those who enjoy the further flexibility a fly-cruise offers, we provide full packages inclusive of privately chartered flights, or the option to book the cruise only so that you may book your own flights independently.
The charter flights for our Caribbean and Italian flights depart from London and Manchester airports.

Flights which feature in our brochure are ATOL protected by the UK's Civil Aviation Authority. Fred. Olsen Cruise Lines' ATOL number is 5016 and more information on this is contained in our booking conditions. ATOL Protection does not apply to all holiday and travel services in this brochure, so please ask us to confirm what protection may apply to your booking.

Check out our Caribbean cruises on our website at www.fredolsencruises.co.uk

 

5.

The unique home-from-home environment of a Fred. Olsen cruise-ship puts people in a relaxed frame of mind and can bring out an interest thats been dormant for years. And even a few you never knew you had. That's the beauty of the themes chosen for The ArtsClub. They're free to take part in and designed for you to dip into whenever the mood takes you, enabling you to rekindle or develop an interest in topics as diverse as antiques and dance, photography and gardening.

 

For full details on The ArtsClub please visit www.fredolsencruises-artsclub.co.uk

 

6. Flagship golf

 

Relaxing and invigorating, golf is the perfect complement to a cruise; enjoy a round at a renowned course when your ship calls at ports with 18 landscaped holes just a short putt away. Fred. Olsen has tee times waiting for you at a host of challenging courses worldwide. Links, parkland and heathfield courses (some designed by Jack Nicklaus and Robert Fream) have tight fairways that lead past heavy rough to signature holes. The company’s Caribbean golf programme offers championship play on several Robert Trent Jones designed courses, where water hazards and manicured greens abound. During rounds ashore, Fred. Olsen’s resident PGA professional will be playing with you, offering advice and course management tips along the way.

Non-playing partners of Flagship Golfers can join the arranged non-playing activities, or, choose from the extensive range of facilities on-board.

The number of places is limited, so early booking is recommended to avoid disappointment.

Mediterranean, Canaries and the Baltic start from £375 per person.

Caribbean Fly/Cruise £425 per person.

A valid handicap certificate is required, as is relevant golf insurance.

 For full details on Flagship Golf please visit http://www.fredolsencruises-flagshipgolf.co.uk/

 

7. Travel Agent support online

Visit our dedicated Travel Agents centre

Log on to www.fredolsencruises.co.uk

• Click on Travel Agent centre
• If you are a new user - complete the registration form
• If you are already registered just enter your email address and password
• You will now logged into the Travel Agents Centre of the website, where you will find a wealth of information and a number of useful tools, such as:-
  
  * Online Booking with F.OCAL
  * Focus on Fred. Olsen Training
  * Special offer templates
  * Access to image library
  * Agent concession information
  * Order point of sales materials
  * Who's Who at Fred. Olsen
  * Pricing and itinerary files
  * Photo Gallery of events
  * Weekly Focus News

 

8. Window Displays

If you would like to request one of our point of sale window displays, please contact Holly Goddard at holly.goddard@fredolsen.co.uk

 

9. 2011/2012 Worldwide Brochure Launch Poster available

 

We are pleased to advise you that we now have copies of our new 2011/2012 Worldwide Brochure launch available. A2 in size and available for all agents to roder via tradegate.

 

 

10. Contact Details

Department	Telephone Number	Fax Number	E-mail Address
Reservations	01473 742424	01473 292410	res.services@fredolsen.co.uk
Amadeus Cruise	01473 292277	N/A	Amadeus.support@fredolsen.co.uk
Administration	01473 292444	01473 292345	cruiselines@fredolsen.co.uk
Agency Sales	01473 292200	01473 292206	cruise.sales@fredolsen.co.uk
Customer Services	01473 292200	01473 292217	customer.services@fredolsen.co.uk
Brochure Orders	08702 414424	Order on viewdata - BP#	Order online at: www.trade-gate.co.uk

 

Your Area Sales Executive team are :
Russell Cox	South West & West Midlands	07766 470434
Simon Chambers	East Anglia & East Midlands	07500 701773
Amanda Anderson	Scotland	07795 443292
Matthew Foxcroft	North & Wales	07748 680088
John Atkinson	North	07748 633006
Suzanne Robinson	South	07717 530906

Regional Sales Managers are:
Angela Flynn	South & Midlands	07770 698981
Mike Evans	North/Scotland & Northern Ireland	07850 706829